Support

Write to us at support@squadfall.com. Include your player ID (in the game: Settings, then Support).

Questions

How do I play with friends?

Open PRIVATE, then INVITE. Send the link: your friend taps it and joins your squad. Friends can also join from the FRIENDS list.

Do I need to be online?

You can play offline. Offline runs never give gold; your account XP and quest progress for completed stages are added the next time you are online.

I lost my progress

Guest accounts live on one device. Link your Apple, Google or Steam account in Settings to keep your progress on any device. If you linked one, sign in with it again.

How do I report a player?

Pause the game and choose REPORT A PLAYER, or use the button on the results screen.

The game crashed or something is broken

Write to us at the support address below with what happened, your device, and your player ID (in the game: Settings → SUPPORT · CREDITS → COPY PLAYER ID).

Privacy questions: privacy@squadfall.com · Privacy policy